Short description of ICU Conference 2.0.2.0: We're not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing, voice/video...you get the picture. And one more thing you need to know.